| 1. |
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If one advances in the direction of his dreams,
and endeavors to live the life which he has imagined, he will meet a success unexpected in the common hours.
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| 2. |
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An idea may be worth a $Million, but a person who can implement that idea is priceless. |
| 3. |
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If you have to swallow a frog, don't look at him too long.
If you have to swallow more than one frog, swallow the big scutter first.
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| 4. |
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Always exceed customer expectations. |
| 5. |
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Fail to prepare, prepare to fail. |
| 6. |
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Decisions: (90/10 rule for exceptions) 90% individual, 10% support, team, partner. |
| 7. |
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Do what works (use policy and rules with judgment -- be flexible). |
| 8. |
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Expect only what we are willing to inspect. |
| 9. |
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First loss is the least loss. |
| 10. |
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First, we will be the best, then we will be First. |
| 11. |
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Five F's: We are Fast-Focused-Flexible-Friendly-and-Fun. |
| 12. |
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When you see a turtle on a fence post -- it did not get there by itself. |
| 13. |
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Get our circles together and keep our circles together. |
| 14. |
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If we do what others do... we get their results = average. |
| 15. |
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No surprises -- communicate. Bad news aren't like red wine, they don't get better with AGE. |
| 16. |
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Our lives work only to the extent that we are willing to keep our agreements. |
| 17. |
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People don't care what you know until they know that you care - establish rapport first. |
| 18. |
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Perception is Reality. It is what it is. |
| 19. |
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Performance + Values = Excellence (P + V = E). |
| 20. |
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Retail is Detail -- the devil is in the detail (execution). |
| 21. |
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Rising creek hides a lot of stumps. |
| 22. |
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Someone is doing well in every market -- we must be that someone. |
| 23. |
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Stir what you got. Love the one you are with. |
| 24. |
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The Choices we make lead to the Habits we form that define our Character and our ultimate Destiny -- in business and in life. |
| 25. |
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The strength of the pack is the wolf... the strength of the wolf is the pack. |
| 26. |
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Together Everyone Achieves More (TEAM). |
| 27. |
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We are no stronger than our weakest link. |
| 28. |
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We are rarely a poor victim (accept responsibility). |
| 29. |
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You can't play the game if you are always watching the scoreboard. |
| 30. |
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You don't have to work all of the time... but you must be willing to work all of the time. |
| 31. |
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Unrealized expectations are multiplied by a delayed response. |
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